Re-shipment Service

Missed your parcel pickup?

No worries! You can easily purchase a re-shipment here.

Sometimes parcels are returned to us if they are not collected from the parcel shop in time. Please get in touch with out customer support, to let them know that you still wish to receive your parcel.

Once you have then purchased your re-shipment, we'll resend your order to the parcel shop.

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Please note: This service only applies to orders that were returned due to missed pick-up. They do not cover shipping for Cobblestone battery replacement — click here instead.