Yes!

The Gemstone Bike GPS Tracker features exchangeable batteries. Unlike many other GPS trackers, you don’t need to recharge it for up to 6 years; you simply replace the battery when needed. This ensures your tracker remains functional for years without the hassle of frequent charging.

A new set of batteries for our Gemstone bike tracker will cost you just €39.90 in our webshop.

Yes, under normal usage conditions.

The Gemstone is engineered to deliver up to 6 years of battery life when set to send one location update per day.

If you select a more frequent tracking profile, the battery may deplete sooner than 6 years. This extended lifespan allows you to enjoy long-term bike tracking without the hassle of recharging or replacing the battery.

In case your bike is stolen, you can simply switch the tracking mode to "Emergency", and the tracker will update its location the next time it transmits a position.

While the Gemstone offers free global coverage in over 150+ countries, there are natural limitations to GPS technology.

If your bike is taken indoors or into an area with very thick walls, dense underground parking, or other GPS-shielded environments, the signal might be temporarily lost.

However, indoor tracking is available through their Premium upgrade, increasing your chances of locating your bike even when GPS signals are weaker.

While the Gemstone might be visible, it’s mounted securely and is firmly attached to your bike. Removing it would require tools, time, and effort — things that thieves try to avoid during a quick theft.

Futhermore, attempting to remove the Gemstone in public increases a thief’s risk of being noticed. Since they typically want to get away as fast as possible, most will ignore anything that slows them down — including trying to remove securely attached devices.

If a thief moves your bike indoors, the Gemstone will hold the last known outdoor location for you to find your bike again. Once the bike is back outside or in an area with GPS coverage, the tracker will automatically reconnect and update its position.

For added protection, Premium users benefit from indoor tracking capabilities, boosting the chance of finding your bike even if it's hidden away. However, swift action with the last known data is often enough to recover the bike before it’s lost for good.

The Gemstone tracker uses advanced technology including:

   - Satellite systems: GPS, Galileo, BeiDou, and QZSS
   - Connectivity: LTE-M, NB-IoT, and fallback 2G
   - Waterproofing: IP68 certified (fully protected against dust and water)
   - Durability: MIL-STD-810 vibration approved (military standard for ruggedness)
   - Real Time Clock (RTC): Allows for timed, precise position updates
   - Over-The-Air (OTA) updates: Ensuring your tracker can receive software and feature upgrades remotely

This combination ensures reliability, precision, and resilience under various real-world conditions.

Yes, that's true!

The Gemstone tracker includes a lifetime SIM card with no monthly subscription fees for standard tracking features.

If you want additional features like unlimited trip history, customizable tracking profiles, and indoor tracking, you can opt for an optional Premium upgrade. But even without Premium, all the essential tracking functionalities work completely free after purchasing the device.